Your customers expect full transparency from their service and delivery providers. Today’s market is increasingly competitive and your customers want open communication with reliability and trust.
Anything short of that increases the risk that your customers will find another provider offering a better experience.
Linxup offers the tools you need to show customers that you performed services as expected and that your invoices are accurate.
Customers will appreciate seeing a proof of service summary email, including arrival and departure times, photos, and length of service call.
Do you charge extra for certain services that require special equipment? Power-on alerts will ensure that you know to include the work on invoices.
Linxup offers proof of service tools to help our customers create an exceptional customer experience for their business. Field Techs/Drivers can easily capture notes and photos and send a post-visit summary to close the loop with customers from mobile device or desktop.
Visit summary templates can be customized and automated so your team has less to worry about and keep track of. Customers appreciate the enhanced visibility, especially for services where they might not be home to witness what occurred (for example, lawn care, pest control, etc.).
Linxup’s Proof of Service tools include:
Visit Summary
Visit Notes
Visit Photos
Gino’s Lawn Care & Landscaping Service is an owner-operated, family business serving homeowners in the south suburbs of Chicago, Illinois. As a small, tight-knit team, they provide personalized, professional residential and commercial lawn maintenance, landscape design and build, and snow removal services.
Before Gino’s started using Linxup in their daily operations, they faced difficulties in keeping track of their fleet and communicating effectively. The problem wasn’t finding where their crews were – it was the lack of a streamlined system to quickly know crew locations without causing disruptions during their work or while they were driving.
Linxup Proof of Service has removed the need for constant check-ins, giving Gino’s a sense of peace. Additionally, the platform serves as clear evidence in disputes with clients, ensuring accountability and transparency.
