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Streamlined Customer Management for a Superior Customer Experience

Customer Address Book

Linxup gives your company the ability to store customer data and get visibility into accurate, real-time service details.

Keep Track of Customers and Job Sites

The Linxup Customer Address Book is a powerful tool for simplifying workflows and improving customer service.

The ability to generate customer visit history, time spent at job sites, and proof of service is now at your fingertips.


Benefits of the Linxup Customer Address Book

As part of the Linxup GPS Tracking solution, the Customer Address Book provides a variety of ways for businesses to capture, review, and communicate with customers through a powerful but simple interface.

Customer Insights

  • Visualize Customers on a live map.

  • Measure visit frequency and duration over time.

  • Gauge if bid times and field-reported times are accurate.

Customer Communication

  • Auto-trigger a wrap-up email upon exiting the job site.

  • Add photos or custom messages to the email.

  • Send ETA notifications to when a driver is on the way.

Send Visit Summaries

  • Send a customized email summarizing work done.

  • Includes location, start/end times, and visit duration.

  • Add your company logo for additional branding.

Easy Customer Management

  • Upload customers and automatically de-dupe data.

  • Sync customers via API from your financial software.


From the Blog: The Fastest Way to Get Value From the Customer Address Book


Using the Customer Address Book

Construction: Manage a list of customers and see in one place when vehicles and equipment have been at those locations and for how long.

Dispatch: Select from a list of customers when choosing a dispatch location.

Field Service: Keep customers informed with important visit details, eliminating frustrating guesswork.

Frequently Asked Questions about Customer Address Book

Is the Customer Address Book an Add-On Feature?

Do customers need to be added individually?

What data can I capture for customers?