Activate Devices Customer Log-In Support

Join Our Team

Let's simplify the complicated.

Join Our Team

These are exciting times for Linxup. We’re continuing to grow, and we are always on the lookout for talented people. Want to learn more? Raise your hand. Come join us, it’s fun here!

Linxup has prospered and grown by attracting enthusiastic, high-energy people who work and compete hard. This is a place where talent and productivity are recognized. Our employees drive our success, and we want everyone to benefit from that effort.

We offer a unique opportunity to be a key contributor in one of today’s hottest SaaS markets. Linxup's GPS fleet solutions empower businesses of all sizes with the information and tools they need to reduce costs, improve safety, and boost productivity. We can't do that without the best employees, so we work hard to attract, develop, and reward high-performing, diverse professionals.

Core Values

Make It Happen
Do the Right Thing
Delight Our Customers
Life/Work Balance
You Be You

Ours is an organization founded on several core values that guide our culture and our business. Among these are

“Make It Happen” and “Do the Right Thing.”

At Linxup, we have made a concerted effort to foster a diverse and inclusive environment. While there is always more that we can do, our hope is a simple one... that we can all work together to understand each other and the different realities we face in the workplace, in our homes, and in our communities.

Culture

Our mission is to simplify the complicated through location-based solutions. Technology can be complicated, but we make it simple. We go out of our way to make sure our solutions are easy to use, low cost, and intuitive. Therefore, we hire people who are smart, innovative, and determined believers in what we do. We are committed to attracting, training, retaining, and rewarding high-quality professionals. We feel that employment should be a rewarding and mutually beneficial experience. This is why we embrace having high-performing and diverse individuals as a part of our organization, which enables us to delight our diverse customer base.

At Linxup, our culture embodies our values, which shape our organization and our people. As a post-startup company, we encourage everyone in our organization to be a “hands-on contributor,” creating a comfortable platform for sharing ideas and opinions. Maintaining a positive culture is critical and it is important that we strive to maintain a workplace built on mutual values, trust, and goodwill.

Open Positions

Software Quality Analyst

Chesterfield, MO -or- Remote, US

Customer Success Specialist

Chesterfield, MO -or- Remote, US

ABOUT THE POSITION

We are currently looking to hire a Customer Success Specialist who is focused on building relationships and managing a book of business including some of our largest customers. Our Customer Success team works with our most valued customers to engage them in using the licensed Linxup’s telematics software solutions in their day to day operations of their business. This role partners with our customer success, sales and product teams to deeply understand how each customer is using our solution today, engage and educate the customer by sharing best practices to expand their use, identify opportunities for new solutions, and ensure the customer understands the long term inherent value for our solution. Success is this role is measured through customer engagement, growth and retention, along with the referrals generated from your interactions. If you have the right mindset and skillset to be successful and execute the responsibilities for this role, we would love to hear from you!

ESSENTIAL FUNCTIONS – RESPONSIBILITIES

Deliver a positive Linxup customer experience for our customers; owning the success of the customer journey through providing timely and appropriate resources and guidance the leads to high level of customer retention
Work with clients to establish their personal goals with our solution, and purposely work with them to achieve their goals
Manage expectations and deadlines with customers to keep them on track for a successful onboarding experience.
Internal and External Advocate: Be our customer’s go-to person and navigate internal processes to provide the best outcome for the client and our market
Respond to questions, concerns, and feedback in a positive, empathetic and consultative manner; escalating internally when appropriate
Build strong, consultative relationships with our customers, their fleet managers and business owners, to ensure they can confidently use the Linxup platform
Establish a high level of personal credibility and build strong relationships to improve customer satisfaction
Monitor customer health, usage, and activity to assess risk and apply retention initiatives
Recognize trends in the customer life cycle and collaborate with internal teams on solutions to improve the customer experience
Establish a trusted/strategic advisor relationship with each assigned client
Be comfortable interacting with the customers leveraging all manners of communication, including phone calls, email, social networks, and webinars
Work cross functionally to identify cross sell opportunities that lead to new business results
Proactively engage with customers to communicate new product features that bring value to their business needs
Ask for and leverage client referrals, associations, and networking to pass leads to our sales teams
Other duties assigned

QUALIFICATIONS

Related Bachelor’s Degree required (Sales, Marketing, Business Administration etc.)
A 3+ year work history in Sales and Marketing related roles within a SaaS organization, preferably in customer success or similar roles
Genuine passion for creating a positive experience and bringing meaningful value to our customers
Team oriented individual who enjoys collaborating with others
Strong ability to effectively manage your time and prioritize across multiple customers and deadlines with the help of a CRM
Ability to review customer performance data and trigger customer outreach accordingly
Effective and respectful communication on the phone, through email and in person. You can confidently interact with all levels of an external organization
A passion for building business plans, and executing strategic initiatives with your customers
Comfortable in a fast-paced technology company, start-up experience is a plus
Proven ability to succeed in an ever evolving, metrics-driven environment
Previous experience in a role directly managing customer success and onboarding customers into a new solution
Strong self-initiative and proactive problem solving

WORK ENVIRONMENT

Fast-paced environment with opportunities for growth and reward
Company promotes work/life balance to achieve maximum performance professionally and personally

COMPENSATION AND BENEFITS

We value hard work and on-the-job-excellence, so we offer competitive compensation and benefits packages:

Position offers a Base Salary
Attainable Quota with Full Commission Potential
Medical, Dental, Vision, Life and 401(k) benefits are offered
Flex Time PTO

Business Development Representative - Multiple Openings

Charlotte, NC (Hybrid)

ABOUT THE POSITION

We are currently looking for a Business Development Representative (BDR) to increase the qualified pipeline of new opportunities for our Sales teams through both outbound calling efforts and inbound lead conversion. The BDR should be a self-starter with a track record of successful, credible lead follow-up and sales development experience at multiple executive levels within a small to medium sized organization. Success in this role has potential to grow into an Account Executive position in the future. We are growing FAST!

ESSENTIAL FUNCTIONS – RESPONSIBILITIES:

Competitive personality with a track record of over-achieving quota
High velocity phone skills with the ability to keep up with high demand
Excellent verbal and communication skills
Convert inbound leads into qualified business opportunities
Find sales opportunities through outbound cold calls and email
Strong listening skills to uncover hidden objectives and to fully understand and qualify needs
Set up qualified opportunities for our account executives
Achieve monthly quotas
Research accounts, identify decision makers, and generate interest in our platform
Maintain and expand your database of prospects within your assigned territory
Other duties as assigned

QUALIFICATIONS

Lead Qualification / Business Development experience required
College degree preferred but not required
Experience working with Salesforce.com or similar CRM
Familiarity with cloud based software services (SaaS) is a plus
Strong ability to learn new technology and adapt quickly
Self-motivated, high energy & dynamic inside sales and online presence
Proven ability to work in high-energy sales team environment as a team player
Must have strong verbal and written communication skills
Exhibits a strong desire to develop and maintain professional relationships externally and internally
Proficient with Microsoft Office (Excel, Word, PowerPoint) required
Strong listening and coaching skills
Ability to multitask and manage your time accordingly

WORK ENVIRONMENT

Fast-paced environment with opportunities for growth and reward
Rapidly growing organization that is looking to promote from within
Company promotes work/life balance to achieve maximum performance professionally and personally

COMPENSATION AND BENEFITS

We value hard work and on-the-job-excellence, so we offer competitive compensation and benefits packages:

Position offers a competitive base salary
Medical, Dental, Vision, Life, and 401(k) benefits are offered
Flex Time PTO

To apply for any of our open positions please visit our recruitment page.

Benefits

Healthcare
(Medical, Dental, & Vision)
Paid Vacation Days
(Flexible PTO)
7 Paid Holidays and 4 Early Release Days
Discretionary Company Bonus Plan
Paid Parental Leave
401(k) Option
Life Insurance
Accidental Death & Disability

EEO Statement

Linxup is an Equal Employment Opportunity Employer and will not discriminate against or harass any applicant or employee on any grounds prohibited under any federal, state or local law, including race, creed, color, religion, sex, national origin, age, disability, sexual orientation, marital status, status with regard to public assistance, veteran status, citizenship or membership in any other legally protected class.

Linxup is a Drug-Free Workplace

The unlawful manufacture, distribution, dispensation, possession, or use of controlled substances is strictly prohibited while performing business for Linxup.

Linxup Validates Employment for U.S. Citizenship and Immigration Services

Linxup requires all employees and applicants to provide legal citizenship documentation for employment. It is unlawful to hire undocumented or unauthorized illegal aliens.

Join Our Team

Let's simplify the complicated.

Join Our Team

Core Values

Make It Happen

Do the Right Thing

Delight Our Customers

Life/Work Balance

You Be You

Culture

Open Positions

Software Quality Analyst

Customer Success Specialist

Business Development Representative - Multiple Openings

Benefits

Healthcare

Paid Vacation Days

7 Paid Holidays and 4 Early Release Days

Discretionary Company Bonus Plan

Paid Parental Leave

401(k) Option

Life Insurance

Accidental Death & Disability

EEO Statement

Linxup is a Drug-Free Workplace

Linxup Validates Employment for U.S. Citizenship and Immigration Services